Buyer Protection

 


Secure Payment & Buyer Protection

At EMBOUZ, your safety and satisfaction are our top priorities. We are committed to providing a secure and worry-free online shopping experience, backed by our BUYER GUARANTEEvendors are only paid after you confirm that you’re satisfied with your order.


Why You Can Trust EMBOUZ

  • Buyer Guarantee: We hold vendor payments until your order is delivered and confirmed as satisfactory.

  • Data Security: Your personal and payment information is protected using 128-bit SSL encryption (Secure Socket Layer), a globally recognized internet security protocol.

  • Website Security: Our site undergoes daily vulnerability scans, meeting the highest global standards for online safety. Look for the trust/lock icon in your browser.


Available Payment Options

1. GTPay (Secure Online Payment Gateway)

GTPay Official Site

  • Pay securely using your debit or credit card.

  • Powered by Guaranty Trust Bank, this method ensures real-time authorization and fraud protection.

  • Immediate confirmation and faster order processing.


2. Payment on Delivery (POD)

⚠️ Important Conditions Apply:

  • Available only in select locations.

  • Not valid with Free Shipping.

  • Extra fee: ₦1,500 – ₦3,500 may apply for remote or out-of-city areas.

  • Additional transit time: 1 to 8 days.

  • 2% handling fee applies.

  • Please "ensure you have the exact amount ready" — our delivery agents do not carry change or petty cash.


3. Direct Bank Transfer

Bank Details:

  • Bank: Guaranty Trust Bank Plc.

  • Account Name: Embouz Online Nig. Ltd.

  • Account Number: 0199719393

After making the payment, kindly forward your transaction details to sales@embouz.com using your Order Number as the email subject.

Note: Orders paid via bank transfer will not ship until payment is confirmed.


✅ Your Peace of Mind is Guaranteed

We only release vendor payments after you've received and approved your order. Shop confidently at EMBOUZ — where your satisfaction and security always come first.